Privacy Policy

Privacy Policy (Serenity Essence Solutions)

Effective Date: August 28, 2025
Serenity Essence Solutions (“we,” “our,” or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, submit a request for staffing, apply for work, or otherwise interact with our services.

1. Information We Collect
We may collect the following types of information:
a. Personal Information (provided by you):

Full Name

Email Address

Phone Number

Company/Facility Name (if applicable)

Professional License Number & State (for applicants)

Resume/Credentials (for job applicants)

Staff preferences, shift details, and urgency when submitting staffing requests

b. Automatically Collected Information:

Device details (IP address, browser, operating system)

Website usage data via cookies and analytics tools

c. Communications Data:

SMS and email communications when you opt-in for marketing or transactional messages

2. How We Use Your Information
We collect and process your data to:

Match healthcare professionals with facilities and individuals

Process job applications and verify credentials

Communicate updates, confirmations, and placement details

Send marketing and promotional messages (if you have opted in)

Improve our website, services, and user experience

Comply with legal and regulatory requirements

3. How We Share Your Information
We may share your information with:

Partner healthcare facilities and agencies for placement purposes

Credential verification providers and background check vendors

Third-party service providers (e.g., email, SMS, analytics)

Legal authorities, if required by law

We do not sell or rent your personal information.

4. Cookies & Tracking
We use cookies and similar technologies to:

Improve site performance and functionality

Understand visitor behavior and preferences

Deliver personalized experiences

See our Cookie Policy for more details.

5. Marketing & SMS Consent
By checking the marketing consent box on our forms, you agree to receive promotional messages, including updates, special offers, and announcements. You can opt out at any time by replying STOP to any SMS or clicking Unsubscribe in emails.

6. Data Security
We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

7. Your Privacy Rights
Depending on your location, you may have the right to:

Request access to your personal data

Request corrections or deletions

Opt out of marketing messages

Restrict certain data processing

To exercise these rights, contact us at:
  [email protected]

8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”

9. Contact Us
If you have questions, email us at:
  [email protected]